Education seminars are available to retailers/operators only.

CARWACS CARWASH TOUR
(Day 1 only) 8:00 A.M. – 12:30 P.M.encorsed-cca

8:00 a.m.: buses depart from the BMO Centre at Stampede Park
12:30 p.m.:  buses return to the BMO Centre at Stampede Park for the CCA- hosted luncheon

Hosted by the Canadian Carwash Association (CCA), the first annual CARWACS Calgary Carwash Tour will take place in at the show. The tour will visit a number of CCA member carwash sites in the area as carwash operators enjoy a morning of networking, lunch and interactive site tours.


OPENING SESSION: ADVANTAGE PLAY
9:00 – 10:15 A.M.ITC
World-renowned magician and consultant David Ben makes miracles happen. By performing magic and then explaining how it is created, David demonstrates that success in magic and business is the result of the cumulative effect of many apparently inconsequential details most people take for granted. David will expose not only some tricks of the magic trade, but also ways those revelations can help convenience, gas and car wash operators improve their business results. Don’t miss this very entertaining and informative opening session.


GROWING YOUR C-STORE PROFITS
10:30 A.M. – 12:00 P.M.
When many people think of growing their profits, they think of increasing sales…which is a great start. But really it’s only one of three effective approaches to producing improved profits from your c-store operation. In this workshop session, The Convenience Guru, Hugh Large, will explore not only productive sales tactics, but also margin-improving techniques that will yield more profitable transactions, and reveal how to locate and implement operational efficiencies that will reduce expenses.


WOWING YOUR CUSTOMERS WITH WINNING C-STORE STRATEGIES
10:30 A.M. – 12:00 P.M.
What will you do to take your business to the next level? Wowing your customers and delivering a unique experience is the path to customer loyalty and healthy store revenues. In this session, we’ll look at how some retailers like you decided to make a significant change to the way they do business and the win it created for them. Whether it was a new approach to a category, changes to the store, or changes to the way they interact with customers and their community, each was able to break away from the pack and become noteworthy for something in their market.

STATE OF THE INDUSTRY KEYNOTE, ROUNDTABLE AND LUNCHEONencorsed-cca
9:30 A.M. – 12:30 P.M.
The Canadian Carwash Association (CCA) will be hosting the State of the Industry keynote, roundtable discussions and luncheon on Thursday, September 29, 2016. This year’s keynote speaker will present on the state of the Canadian carwash industry. Immediately following will be roundtable industry discussions and luncheon.


GROWING YOUR C-STORE PROFITS
9:30 – 11:00 A.M.
When many people think of growing their profits, they think of increasing sales…which is a great start. But really it’s only one of three effective approaches to producing improved profits from your c-store operation. In this workshop session, The Convenience Guru, Hugh Large, will explore not only productive sales tactics, but also margin-improving techniques that will yield more profitable transactions, and reveal how to locate and implement operational efficiencies that will reduce expenses.


WOWING YOUR CUSTOMERS WITH WINNING C-STORE STRATEGIES
9:30 – 11:00 A.M.
What will you do to take your business to the next level? Wowing your customers and delivering a unique experience is the path to customer loyalty and healthy store revenues. In this session, we’ll look at how some retailers like you decided to make a significant change to the way they do business and the win it created for them. Whether it was a new approach to a category, changes to the store, or changes to the way they interact with customers and their community, each was able to break away from the pack and become noteworthy for something in their market.


THE C-STORE CHAMPS
11:15 A.M. – 12:00 P.M.
Don’t miss your chance to win prizes and have some fun in this interactive session-turned-game show. It’s all fun and games here as attendees work as table-groups to answer an array of multiple choice c-store, gas and car wash-related questions with the goal of being crowned the c-store champs!